| General Information |
| Manufacturer | Tripp Lite by Eaton |
| Manufacturer Part Number | W02-EW3-1BD |
| Manufacturer Website Address | https://tripplite.eaton.com/ |
| Brand Name | Tripp Lite by Eaton |
| Service Name | Start-Up and On-site Service Programs |
| Marketing Information | Evening or week-end hours start up for single-phase, 208 volt UPS suite (up to 16 KVA - does not include SU12KRT, SU16KRT and SU20KRT and their derivative models) including primary rack mount battery pack and up to two auxiliary rack mount battery packs. When timely performed, startup activates three year onsite, next business day "break/fix" warranty service for locations within 350 miles of a covered service area. Contact Tripp Lite for current service areas. Additional charges apply for additional battery packs or cabinets. |
| Product Type | Service |
| Service Information |
| Service Main Type | Maintenance |
| Service Sub Type | Physical |
| Service Characteristic | Parts & Labor |
| Service Description | Next Business Day |
| Service Details | - Evening or week-end hours start up for single-phase, 208 volt UPS suite (up to 16 KVA - does not include SU12KRT, SU16KRT and SU20KRT and their derivative models) including primary rack mount battery pack and up to two auxiliary rack mount battery packs
- When timely performed, startup activates three year onsite, next business day "break/fix" warranty service for locations within 350 miles of a covered service area
- Contact Tripp Lite for current service areas
- Additional charges apply for additional battery packs or cabinets
|
| Service Response Time | Next Business Day |
| Service Location | On-site |
| Service Duration | 3 Year |
| Product Supported | - Single-Phase UPS System
- Single-phase 208 volt UPS suite (up to 16 KVA) including primary rack mount battery pack
|
